ÖTEK Botchat
ÖTEK BotchatA chat widget that actually knows your business
Answers your customers’ questions instantly by understanding what they mean, not just the words they type, and hands off to a real person the moment it isn’t confident. Taught on your content, tuned to your judgment, live on your site in one script tag.
Built to actually
understand questions
Not a keyword bot, and not a black box either, every answer is explainable, tunable, and backed by a real person when it needs to be.
Real Understanding
Answers by meaning, not exact wording. "Who’s the CEO?" and "can you tell me who runs the company" both find the same taught answer.
Knows What It Doesn’t Know
Every answer carries a confidence score, and you set the bar. Below it, the bot hands off cleanly instead of guessing.
A Human Is Always the Fallback
Turn on live chat and any handoff can connect to your team in real time, typing indicators, read receipts, and photo attachments included.
Teach It Your Way
Add answers manually, scrape your existing FAQ page, or bulk-import a spreadsheet. Export everything, any time, your content stays yours.
On-Brand, Out of the Box
Match the widget’s colors to your site and add your logo in a few clicks. Isolated styling means it never clashes with your existing design.
Safe by Design
Answers support rich text but never raw HTML, so nothing taught or imported can inject into your site. Every site’s data stays fully isolated.
From empty widget
to answering visitors
No dev environment, no deploy pipeline, everything happens from the admin panel and one script tag.
Teach it your content
Add Q&A pairs manually, scrape your FAQ page, or bulk-import a file. Every entry is searchable the moment it’s saved.
Set your confidence bar
Decide how cautious the bot should be, answer more often, or hand off sooner. Tune it against real visitor questions.
Match your brand
Set your widget colors and upload your logo. No code, no design ticket, it’s a panel setting.
Embed one script tag
Drop the widget snippet into your site and it’s live, with your team one handoff away if a visitor needs a human.
We use it ourselves
There’s no separate demo environment for ÖTEK Botchat, because it’s already answering questions on our own site, right now.
Try it where it’s actually running
Open omertek.com and look for the chat bubble in the bottom-right corner, that’s ÖTEK Botchat, taught on ÖMER TEKNOLOJİ’s own content, handling real visitor questions today.
Everything documented,
panel and integration
Full technical documentation, architecture, the admin panel, embedding, and the API, kept current at obdocs.omertek.com.
- Panel Architecture, site admin guide, superadmin guide, matching & confidence, data model
- Integration Embedding the widget, public API reference, live chat console, FAQ & troubleshooting
# Panel → Architecture Overview → Site Admin Guide → Superadmin Guide → Matching & Confidence → Data Model # Integration → Embedding the Widget → Public API Reference → Live Chat Console → FAQ & Troubleshooting
Ready to give your visitors instant answers?
Full documentation, one script tag to install, and a real person always one handoff away.
Built to Perform Where It Counts
Custom Web Development
Websites engineered around your business, not a template — built to convert visitors into customers.
Seamless Mobile Solutions
Native-feeling apps that meet your customers on the device they actually use most.
Intuitive UI/UX Design
Interfaces people trust on first glance, clear, fast, and built around how users actually think.
Comprehensive Financial Reporting
Real-time dashboards that turn your numbers into decisions, not just records.
Your Questions, Answered
We know that understanding the intricacies of technology and finance can be challenging. That’s why we’ve compiled the most frequently asked questions to provide you with clear, straightforward answers. Explore our FAQ section to gain insights into how ÖTEK can support your business with innovative solutions and expert guidance.
Schedule Your Consultation
Ready to take the next step? Whether you have questions, need guidance, or are eager to kick off a new project, we’re here to help.
Book a meeting with our experts today, and let’s explore how ÖTEK can support your business goals with tailored solutions and innovative strategies.
